Office Assistant - Permanent Part Time or Full Time

Our Brand

Hansen & Gretel’s design ethos encompasses a certain ‘femininity with bite’. Sharp, uncomplicated, and cut to compliment the female form, but often underscored with a boyish accent. 

The name Hansen & Gretel was chosen to represent this synthesis of masculine feminine, that yin & yang where Hansen is a nod to the Directors father’s name, and an ode to the brand’s mannish trace. ‘Gretel’ really constitutes for the idea of womanhood, the girl, the sister, and our journey as female’s which is always a prevalent theme in each collection. 

 

What we offer 

  • Young, energetic, supportive work environment with a passionate and creative team
  • Clothing allowance for you and discounts for family & friends
  • Collaborative, supportive & fun team culture
  • Opportunities for growth and career advancement within the company. 

 

The Role

We are seeking an enthusiastic Office Assistant. You will play a crucial role in supporting our daily operations and ensuring the smooth functioning of our office. We have available part-time or full-time hours pending the candidate. We will need most weekdays morning available. You will primarily be responsible for packing online orders and providing support to our online and wholesale teams. In addition, you will handle various general support tasks, contributing to the overall efficiency and productivity of the company.

 

Your key responsibilities include, but are not limited to:

  • Pack and ship online orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
  • Assist the online team with tasks such as inventory management, order processing, and customer inquiries.
  • Support the wholesale team by assisting with order fulfilment, preparing product samples, and maintaining wholesale customer relationships.
  • Provide general office support, including filing, data entry, organising documents, and maintaining office supplies.
  • Assist with special projects and events, such as photo shoots, trade shows, or promotional activities.
  • Collaborate with cross-functional teams to ensure smooth communication and coordination between departments.
  • Contribute to process improvement efforts, suggesting innovative ideas to enhance operational efficiency.

 

Requirements:

  • High school diploma or equivalent; relevant certifications or college coursework in fashion or business administration is a plus.
  • Previous experience in a similar role or in the fashion industry is desirable.
  • Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
  • Strong attention to detail and accuracy in handling orders, paperwork, and inventory.
  • Proficient computer skills, including knowledge of MS Office Suite and experience with inventory management software or e-commerce platforms.
  • Outstanding communication and interpersonal skills, with a customer-focused approach.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • Positive attitude, adaptability, and a willingness to learn and take on new responsibilities. 

 

How to Apply:

  • If you are excited about joining a dynamic fashion company and possess the skills and qualifications described above, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you are interested in this position, to ainsley@hansenandgretel.com we appreciate all applications, but only selected candidates will be contacted for an interview.