Careers

STORE MANAGER - ARMADALE BOUTIQUE 

 

ROLE DESCRIPTION 

Hansen & Gretel is an Australian contemporary fashion label known for its effortless, feminine, and directional designs. With strong growth across retail, wholesale, and e-commerce channels, we are seeking a passionate and driven Store Manager to lead our Armadale boutique. This role is integral to delivering exceptional customer experiences, driving sales performance, and leading a high-performing team that reflects the Hansen & Gretel brand values.

 

KEY RESPONSIBILITIES

SALES & CUSTOMER EXPERIENCE

  • Drive sales performance to achieve and exceed store KPIs, revenue, and profitability targets.

  • Deliver an exceptional and personalised customer experience that reflects the brand ethos.

  • Build strong client relationships through styling, clienteling, and after-sales care.

  • Proactively manage VIP customers and contribute to building a loyal customer base.

TEAM LEADERSHIP & DEVELOPMENT 

  • Recruit, train, and mentor a passionate team of casual stylists..

  • Lead by example in customer service, styling, and brand presentation.

  • Conduct regular performance reviews, coaching sessions, and rostering.

  • Foster a collaborative and positive culture aligned with Hansen & Gretel’s values.

OPERATIONS & STORE MANAGER

  • Oversee daily operations including rostering, stock management, VM, and reporting.

  • Maintain visual merchandising standards in line with brand guidelines.

  • Ensure compliance with company policies, WHS, and retail operational procedures.

  • Manage stock levels, coordinate deliveries, and monitor shrinkage.

  • Provide weekly sales, customer, and feedback reports to head office.

MARKETING AND BRAND REPRESENTATION 

  • Collaborate with the marketing team to activate retail events and campaigns.

  • Drive in-store activations, styling sessions, and VIP events to build community engagement.

  • Represent Hansen & Gretel in a professional, brand-aligned manner at all times.

KEY SKILLS 

  • Minimum 2 years experience in store management within premium or contemporary fashion retail.

  • Proven track record of achieving sales targets and driving commercial outcomes.

  • Strong people management skills, with the ability to inspire and lead a team.

  • Excellent interpersonal and communication skills, with a focus on clienteling and styling.

  • Highly organised, detail-oriented, and proactive in problem-solving.

  • Passion for fashion, styling, and delivering elevated customer experiences.

  • Proficiency in retail systems (POS, rostering software).

To apply please email your resume and a brief introduction to lisa@hansenandgretel.com 

 

 

 

 

 

Hansen & Gretel is an Australian fashion brand with a philosophy that centres around high-end design and construction with a commitment to sustainable manufacturing. We are not mass produced and we are acutely aware of the impact our industry has on our planet and it’s people. We are passionately committed to driving change and believe in conscious creation.

Hansen’s design ethos encompasses a certain ‘femininity with bite’. Sharp, uncomplicated, and cut to compliment the female form, but often underscored with a boyish accent.

The Hansen culture is unique, and we seek friendly hardworking individuals who are passionate about building a long-term career with us.

From our product to our suppliers and our team, Hansen prides itself on integrity. We are an equal opportunity employer, seeking diverse and talented team members. Our HQ is located in Rosebery, Sydney.  


 

Getting in touch

If you're interested in joining the Hansen & Gretel family, we'd love to hear from you! Please send your resume and a brief introduction to info@hansenandgretel.com. Be sure to tell us about your skills, experience, and why you'd like to be part of our team.