Terms & Conditions

IN GENERAL

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

This Website also contains links to other websites which are not operated by Hansen & Gretel (the “Linked Sites”). Hansen & Gretel has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Hansen & Gretel or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Hansen & Gretel and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Hansen & Gretel or its licensors. Hansen & Gretel.comTM are trade marks belonging to Hansen & Gretel. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colorably similar.

 Disclaimer of Warranties

The Site and its content are provided “as is” and without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. Hansen & Gretel does not warrant that the Site or its content will be uninterrupted or error-free, that defects will be corrected, or that the Site or its content are free of viruses or other harmful components. Hansen & Gretel does not warrant or make any representation regarding the use or the results of the use of the Site or its content in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair, or correction of any equipment, software, or data.

Limitation of Liability

In no event shall Hansen & Gretel be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Site or its content, whether based on contract, tort, strict liability, or any other theory of liability, even if Hansen & Gretel has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Indemnification

You agree to indemnify and hold Hansen & Gretel, its subsidiaries and affiliates, and their respective officers, agents, partners, and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

RETURNS POLICY

Please find our refund terms and conditions here:

Returns & Shipping

ETHICAL SOURCING POLICY

As a reputable and trusted business committed to offering its
customers high quality products, Hansen & Gretel recognizes its
obligation to ensure that suppliers are operating ethically.

We expect our suppliers to consistently provide an environment
which protects their employees’ health and safety and basic
human rights.

All suppliers are expected to comply with their national
employment laws and regulations with particular regard to:

  • Minimum age of employment
  • Freely chosen employment
  • Health and safety
  • Freedom of association and the right to collective bargaining
  • No discrimination
  • No harsh or inhumane treatment
  • Working hours
  • Rates of pay
RENTAL & HIRE BUSINESS

Last Label Pty Ltd / Hansen & Gretel does not support nor endorse hiring boutiques or similar rental businesses.

Last Label Pty Ltd / Hansen & Gretel has not authorised any designs, garments or products to be sold, hired or rented out by any other business or entity within Australia or The World, other than Last Label Pty Ltd / Hansen & Gretel or stockists authorised by Last Label Pty Ltd / Hansen & Gretel within Australia or overseas. Last Label Pty Ltd / Hansen & Gretel authorised stockists can be viewed here.

Any customers found to have sold Last Label Pty Ltd / Hansen & Gretel product to a hire or rental business, or, any customers found to have directly purchased Last Label Pty Ltd / Hansen & Gretel product from https://hansenandgretel.com/ or an authorised stockist to sell through their own hire or rental business or entity will be immediately blocked from recurring purchases, indefinitely.

Last Label Pty Ltd / Hansen & Gretel reserves the right to refuse a sale and/or refund the customer before shipment if suspected of being from a hiring boutique. Customers found by any means, including public profiles on social media (i.e Hansen & Gretels instagram profile ‘@hansenandgretel has been tagged on instagram via a hiring boutique instagram profile with their page set to ‘public’), to have directly purchased from https://hansenandgretel.com/ or an authorised stockist and resold to, or, via a hire or rental business or entity may receive further legal enquiry from Last Label Pty Ltd / Hansen & Gretel, further legal enquiry from our authorised stockist or other bodies as authorised by Last Label Pty Ltd / Hansen & Gretel or other bodies as authorised by our authorised stockists.

Purchasing items from unlisted stockists may result in a fraudulent transaction. 

 

SYDNEY ARCHIVE  SALE VOUCHER GIVEAWAY

Terms and Conditions

  1. Information on how to enter and prizes form part of these Terms and Conditions. By participating in the promotion, entrants acknowledge that they have read and understood these Terms and Conditions and agree to be bound by them. Entries must be submitted in accordance with these Terms and Conditions to be valid.
  1. The promotion commences on 21/06/2024 at 5:30 pm Australian Eastern Daylight Time AEDT and entries close on 25/06/2024 at 11:59pm AEDT.
  1. To be eligible for entry, entrants must (a) be aged 18 years or older; and (b) have permission to enter the promotion from a parent/legal guardian if aged under 18. Employees, managers and directors of the Promoter and suppliers and agencies involved in the promotion are not eligible to enter, nor are their immediate families.
  1. To enter the promotion, an entrant must be following the @HANSENANDGRETEL Instagram page, like the nominated post, tag 3 x valid Instagram accounts.
  1. Winner will be chosen by draw.

The prize draw will take place on 26/06/2024.

The valid entry drawn will receive a voucher to spend at the archive sale, valued at $500 AUD.

  1. Total prize pool valued at $1,000 AUD.
  1. The winners will be notified via social media within 1 day of the prize draw. The Promoter will publish the name of the winners on the @hansenandgretel Instagram page.
  1. If a winner is under the age of 18 years, the prize will be awarded to the winner's nominated parent/legal guardian on the winner’s behalf.
  2. The Promoter will use all reasonable efforts to contact an entrant selected as a winner, but accepts no responsibility if an entrant cannot be contacted. If there is no prize winner or the prize winner cannot be found, the Promoter will redraw.
  1. The prize will be sent directly to the winners nominated email address.

If necessary, in order to distribute any prize which is not claimed, a second chance draw will be conducted on 27/06/2024 at the same time and place as the original draw, subject to any written directions from any relevant regulatory authority. Winning entries from the original draw will not be eligible to win unclaimed prizes. The winner will be notified by social media within 1 day of prize draw and will have their name published on the promoters terms and conditions page.

  1. Each prize must be taken as stated. The Promoter reserves the right to substitute the prizes in whole or in part for something of equal or greater value if any component of the prize is unavailable (subject to any applicable legislation). Prizes are not transferable, deferrable, exchangeable or redeemable for cash or product. The prize cannot be sold to any other person (including by online auction or private sale).
  1. Prizes will be sent via email to the email address nominated in the winner's entry and the winner will need to provide promotor with their email address via Instagram page @hansenandgretel. Winners should allow 24 hours from the prize draw for delivery of their prize.
  1. Nothing in these Terms and Conditions limits, excludes or modifies any rights under the Australian Consumer Law or other applicable law. Except for any liability that cannot by law be excluded (in which case that liability is limited to the maximum extent allowable by law), the Promoter (including its officers, employees and agents) excludes all liability for any death, personal injury, loss or damage (including loss of opportunity and whether direct, indirect, special or consequential) suffered or incurred by any person (whether or not arising from any person's negligence) arising in any way out of or in connection with the promotion, the awarding or provision of any prizes or the marketing of the promotion.
  1. The Promoter reserves the right, at any time, to verify the validity of entries and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  1. The Promoter is not responsible for any problems or technical malfunction of any communication network or for any late, lost, corrupted or misdirected entries or other communications whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. All entries are deemed to be received at the time of receipt in the promotional database. Entrants acknowledge that the Internet is not a secure medium and that the Promoter is not responsible for the security of on-line entries.
  1. If for any reason this promotion is not capable of running as planned, including due to computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity, safety or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions given by any relevant regulatory authority.
  1. The Promoter’s decision on all aspects relating to this promotion is final. However, the Promoter will consider any dispute concerning the conduct of the promotion or claiming a prize and endeavour to resolve the dispute.
  1. Privacy Statement. The Promoter collects entrants' personal information, and may disclose such information to third parties (including but not limited to agents, contractors, service providers, prize suppliers and related bodies corporate) in order to conduct, administer and publicise the promotion. By entering the promotion, entrants consent to the Promoter using their personal information to send them information about its products and offers in accordance with the Promoter's privacy policy. The Promoter's privacy policy contains information about how entrants can access or seek correction of personal information that the Promoter holds about them. It also contains information about how entrants can make a privacy complaint and how the Promoter will deal with it.

Entrants' personal information may also be disclosed to State and Territory lottery departments and winners' names will be published in accordance with these Terms and Conditions and as required under relevant lottery legislation.

  1. Each entrant must comply with these Terms and Conditions. Each entrant indemnifies and will keep indemnified the Promoter in relation to all loss and damage whatsoever which is suffered (including but not limited to indirect or consequential loss) by the Promoter as a direct or indirect result of the entrant acting inconsistently with or breaching any part of these Terms and Conditions.
  1. Entrants acknowledge that the promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram, and release Instagram from all liability arising in respect of the promotion.
  1. These Terms and Conditions are governed by the laws of New South Wales, Australia and entrants submit to the non-exclusive jurisdiction of the courts of New South Wales, and the courts competent to determine appeals from those courts, with respect to any dispute arising out of or in connection with these Terms and Conditions or the promotion.
  1. The Promoter is HANSEN AND GRETEL.